Core Return Criteria  For all GM, Mitsubishi, Toyota and Nissan Engines _______________________________________________________________

CharNor will issue full core credit for these engines when they meet the following criteria:

ü No visible holes or cracks

ü Engine has not been in a fire

ü Crankshaft rotates 360 degrees

ü Engine has not been previously disassembled

That’s it!  Now when you order one of these engines you will know even BEFORE you ship us the core that you will be issued full credit!

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Cores that do not meet these new criteria are still guaranteed 50% core credit. 

 

 

Policies

 

Engine Remanufacturing Procedures 

 Engine Warranty Policy

CharNor warrants each remanufactured engine to be free from defects in material or workmanship for a period of one (1) year with unlimited hour usage. Oil leaks are covered for ninety (90) days.

The warranty is subject to the following conditions:

  • A certified technician must install engine.
  • Engine must be properly maintained, including regular oil changes and replacement of intake and filters.
  • For any warranty claims made after 30 days from installation, service records must be provided that include installation and maintenance information.
  • If CharNor is asked to participate in a labor reimbursement warranty claim, we reserve the right to bring the engine to our remanufacturing facility in Milan, Illinois, for inspection and investigation for the cause of failure.
  • Some circumstances will require an oil sample analysis be performed as an aid in determining cause of failure.
  • This warranty is limited to replacing any parts returned to CharNor and which, upon examination are found to be defective. Also, during the warranty period, CharNor will pay the cost of reasonable labor (not to exceed $750.00). No time will be allowed for travel or equipment rental.
  • CharNor must authorize any warranty claim prior to beginning work.
  • Disassembly of the engine without approval from CharNor will void the warranty.

Warranty is void if heat tab(s) are melted or removed.

CharNor is not responsible for failures resulting from improper installation, operator abuse, or lack of proper maintenance or reasonable operation.