Transmission Core Return Policies

• Ordering Information
• Core Return Policy
• Engine Core Return Policy

Core Return Policy

Cores must be returned fully assembled.

CharNor guarantees at least 50% core credit will be issued for a complete like transmission core. Deductions in credit may occur for the following reasons:

• Core has been disassembled
• Bad or unserviceable non-standard replacement components and cases. Missing parts will be billed for cost of replacement. Charges for replacement of non-standard parts will be based on availability of used or discounted new parts. We will endeavor to keep all costs down for our customers

 Transmission Warranty Policy

CharNor warrants each remanufactured transmission to be free from defects in material or workmanship for a period of one (1) year, with unlimited hour usage. Oil leaks are covered for 90 days.

The warranty is subject to the following conditions:

• A certified technician must install the unit
• Automatic transmissions must have a new or remanufactured torque converter
• Transmission cooling lines and radiator must be flushed
• All filter lines must be flushed and filters replaced prior to installation
• CharNor reserves the option of repairing or replacing any components that are defective in material or workmanship.
• Determination of cause of failure will be the sole responsibility of CharNor
• Reimbursement for authorized labor charges will be limited to 50% of the normal internal labor rate and limited to a maximum of $750.00. These are the only labor charges covered and accepted by CharNor. Charges for rental, transportation, travel time and diagnostic work will not be reimbursed.
• CharNor must authorize any warranty claim prior to beginning work.
• Disassembly of unit without prior authorization from CharNor will void the warranty.

This warranty does not extend to damage caused or contributed to improper installation, misuse, abuse or accident.