CharNor warrants all drive components to be free from defects in material or workmanship for a period of one(1) year subject to certain conditions. Oil leaks are covered for 90 days. The final determination as to the root cause of any failure is CharNors
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The warranty is subject to the following conditions:
- A certified technician must install the unit.
- Drive components must be maintained to OEM service manual standards.
- For any warranty claims made after 30 days from installation, service records must be available and include installation and maintenance data.
- If CharNor is asked to participate in a labor reimbursement warranty claim, we reserve the rightto bring the drive unit to our facility for inspection.
- An oil sample analysis may be performed in determining the cause of failure.
- CharNor is not responsible for failures resulting from improper installation, operator abuse, or lack of proper maintenance.
- The warranty is limited to the replacement of defective parts.
- Labor costs are covered up to $400 maximum charge out rate is $48.50 per hour.
- Total warranty cost cannot exceed the original price of the product.
- Travel, equipment rental and service fees are not covered.
- Disassembly of the drive components without approval from CharNor will void the warranty.